Return and Refund Policy

At Ryan Driving School, we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our services. We value your trust and aim to be transparent about our practices.

Information We Collect:

1. Personal Information: When you register for our driving courses, we may collect personal information such as your name, contact details, date of birth, and driver's license information. This helps us create a tailored learning experience for you.
2. Payment Information: To process payments for our services, we collect payment-related information such as credit card details, billing address, and transaction history. Rest assured, we use secure and trusted payment gateways to protect your financial data.
3. Usage Data: We gather information about how you interact with our website and services. This may include data on course progress, session durations, and assessment results. This helps us enhance our courses and improve user experience.
4. Communications: If you reach out to us via email, phone, or messaging platforms, we may retain those communications to assist you better and maintain a record of your queries.

How We Use Your Information:

1. Course Delivery: We use the information you provide to enroll you in our driving courses, track your progress, and provide necessary updates about your learning journey.
2. Communication: We may use your contact details to send you important notifications, reminders, and updates about your courses, as well as to respond to your inquiries and feedback.
3. Personalization: By analyzing your usage data, we can personalize your learning experience and recommend specific modules or exercises to help you succeed.
4. Payment Processing: Your payment information is used solely for processing transactions related to our services. We do not store your payment information on our servers.

Information Security:

We implement strict security measures to protect your personal and sensitive information. Our systems use industry-standard encryption protocols to safeguard data transmission, and we regularly update our security practices to stay ahead of potential threats.

Disclosure to Third Parties:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our courses, processing payments, and ensuring our platform's functionality.

Your Choices:

You have the right to review, update, and delete your personal information. You can also manage your communication preferences and opt out of certain communications from us. To exercise these rights, please contact our customer support team.

Updates to the Privacy Policy:

We may periodically update our Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.

At Ryan Driving School, your privacy is a top priority. We strive to maintain a secure and user-friendly environment that empowers you to learn and grow as a confident and responsible driver.

Last Updated: [Date]

If you have any questions or concerns regarding our Privacy Policy, please reach out to us at 0414875810.

Ryan Driving School Cancellation Policy

At Ryan Driving School, we strive to provide the best possible service and ensure that all students have the opportunity to complete their lessons in a timely manner. To maintain fairness for all clients and instructors, we have established the following cancellation policy:

• If you need to cancel or reschedule a lesson, please do so at least 24 hours before your scheduled time.
• Cancellations made with more than 24 hours' notice will incur no charge.
• You may reschedule your lesson at no additional cost based on availability.

• Cancellations made within 24 hours of the scheduled lesson will incur a 50% charge of the lesson fee.
• We understand that emergencies happen, but we ask that you give us as much notice as possible to avoid charges.

• If you do not show up for your scheduled lesson without prior notice or fail to communicate with us, you will be charged the full lesson fee.
• If you are running late, please notify us immediately. Lessons will still end at the scheduled time, and the full lesson fee will apply.

• In the rare event that Ryan Driving School needs to cancel or reschedule a lesson due to an instructor's illness or other unforeseen circumstances, you will be notified as soon as possible.
• We will work with you to reschedule the lesson at a mutually convenient time, and you will not be charged for the missed lesson.

• If you arrive late for your scheduled lesson, the session will end at the scheduled time, and you will be charged for the full lesson.
• Please ensure you arrive on time to get the most out of your driving lesson.

• All cancellations made in accordance with this policy will be refunded if applicable, or credited towards a future lesson.

We appreciate your understanding and cooperation in helping us provide the best service to all our students. If you have any questions or need to cancel a lesson, please contact us as soon as possible at [insert phone number] or [insert email address].

Thank you for choosing Ryan Driving School!